Tagged as: Wiretapping

Website Operators Should Take Steps to Mitigate Risk of Session Replay and Chatbot Technology Litigation

Recently, there has been a wave of consumer privacy class action litigation against website operators alleging privacy violations around the use of session replay and chatbot technology. Remarkably, no specific legislative change triggered this increase. Instead, the rise follows recent court decisions holding businesses liable under state wiretap and eavesdropping…

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